6 win Privacy Policy

Introduction

This Privacy Policy ("Policy") applies to users ("you", "your") of the 6 win platform ("Site", "we", "our") and its services. When you register, log in, or use any service on 6 win, you are considered to have voluntarily accepted the terms of this Policy.

The purpose of this Policy is to clearly explain what information is collected, how it is used, and what rights you have over your information. To learn about the general rules for using the platform, please read our Terms and Conditions, where all conditions of platform use are discussed in detail.

1.1 Registration and Account Information

When you create an account on 6 win, the following information is collected:

• Full name
• Date of birth (for age verification — the minimum age to use the service is 21)
• Mobile number
• Email address
• Password (stored in encrypted form — never readable directly)
• Preferred currency and language

1.2 Identity Verification (KYC) Information

For security and fraud prevention, identity verification may be required for transactions above a certain amount. In such cases, the following documents may be requested:

• National ID (NID) or copy of passport
• Document confirming ownership of a mobile banking account
• Address verification document if required

1.3 Financial Transaction Information

As part of the deposit and withdrawal process, details of transactions carried out via bKash, Nagad, Rocket, Upay, or bank transfer (amount, time, method, and the last few digits of the mobile number or bank account) are stored. Full card or account numbers are not kept on 6 win's servers.

1.4 Technical Information

Information collected automatically while using the site includes:

• IP address and device type
• Browser and operating system information
• Time of site access, session duration, and pages visited
• Information obtained through cookies and similar tracking technologies

6 win uses collected information solely for the following purposes:

• Creating and managing your account, and verifying your identity
• Safely completing all financial transactions, including deposits and withdrawals
• Correctly applying eligible bonuses and promotions to your account
• Preventing fraud, money laundering, and unauthorised access
• Providing 24/7 live chat and email support in Bengali and English
• Analysing usage patterns to improve site functionality
• Meeting legal obligations

No information collected from your account is sold to third parties or used for advertising purposes.

3.1 When Information May Be Shared

6 win may share your information with the following parties in limited and specific circumstances:

• Payment processors: Information necessary to complete transactions via bKash, Nagad, Rocket, Upay, and bank transfer is shared with the relevant institutions.
• Technology service providers: Third-party technology service providers used to operate the site (such as server hosting and security scanning) work under contractual confidentiality terms.
• Legal authorities: Information may be provided to the relevant authorities if required as part of a court order or legal process.

3.2 Sale of Information Prohibited

Your personal information is not sold to any advertiser, data broker, or unrelated third party. This is a core principle of 6 win and is not subject to exceptions.

6 win follows industry-standard technical and organisational measures to protect user information:

• All data transfers are secured through SSL/TLS encryption.
• Passwords are stored in encrypted hash form; no staff member can view a password directly.
• Automatic alerts are sent if suspicious activity is detected on account access.
• Financial data is kept in a separate encrypted layer and is accessible only to authorised staff.
• The security infrastructure is reviewed and updated regularly.

However, no method on the internet is 100% secure. If a security breach occurs, 6 win will notify the affected users as quickly as possible and take the necessary steps.

5.1 What Cookies Are and Why They Are Used

Cookies are small text files stored in your browser that improve site functionality. 6 win uses cookies for the following purposes:

• Keeping login sessions active
• Remembering language and preference settings
• Analysing which parts of the site are used most
• Assisting with security verification

5.2 Cookie Controls

You have the option to accept or reject cookies in your browser settings. However, disabling Essential cookies may cause certain site functions, such as login or transactions, to not work properly.

6 win retains your information for as long as it is needed or a legal obligation exists. In particular:

• While the account is active: Account and transaction information is retained while the account remains open.
• After account closure: Records of financial transactions and KYC documents may be kept for a set period due to legal compliance requirements.
• Dispute resolution: Relevant information is retained during any ongoing dispute or legal process.

After the set period, information is securely deleted or anonymised by removing personally identifiable details.

Every registered user of 6 win has the following rights regarding their own information:

• Right to access: If you wish to know, 6 win is obliged to inform you of what information is stored about you.
• Right to correction: You have the right to request correction of inaccurate or incomplete information.
• Right to deletion: In certain circumstances you may request that your information be deleted, though where legal obligations exist it may not be possible to delete all information.
• Right to object to processing: In some cases you may object to your information being processed for a specific purpose.
• Account closure: You may request closure of your account at any time.

To exercise these rights, contact our support team via 24/7 live chat or email. To learn more about your rights and self-exclusion options regarding responsible gaming, visit our Responsible Gaming page.

6 win's services are strictly for individuals aged 21 and above. Date of birth is verified at registration and minors are not permitted to create an account. Information from anyone under 21 is not knowingly collected. If such information is found to have been collected by mistake, it will be deleted immediately and the associated account will be closed.

This Privacy Policy may be updated as technology, the scope of services, or legal requirements change. When significant changes are made, we will:

• Display a clear notice on the site.
• Notify registered users by email or via live chat.
• Update the "Last Updated" date at the top of the page.

Continued use of the site after changes are made will be considered acceptance of the updated Policy. For answers to common questions related to this Policy, visit our FAQ section.